+27 (0) 78 109 2096
For All Your Enquiries (mention event date/your name)
Payments Card (Paygate system)
or email us on firstname.lastname@example.org to assist.
Paygate is a PCI DSS Level 1 Certified Payment Gateway
IMPORTANT Please Note:
Payment can be done with any Visa and MasterCard (Debit & Credit).
Only the older ATM debit cards such as Visa Electron cards could possibly be problematic.
When transacting your payment on Paygate: Capitec cards are not registered for online usage on Paygate when issued to the cardholder and they need to contact their bank to request this. This will take 24 hours before they are able to transact online. When you receive a response of "Auth Declined (990020)-Transaction not permitted to cardholder (57)" , your card has not been configured for online payments from Capitec's end. The OTP is entirely controlled by the card issuing bank and varies from bank to bank in delivery. We recommend that you contact your bank when they do not receive the OTP to 3D secure the payment.